AutomationsSupport Ticket Escalation

Support Ticket Escalation

active

Monitors ticket SLAs and escalates to managers when breached

šŸ”— n8nPriya SharmaCreated 2024-06-12

Health Score

100%

Success Rate

100%

Runs Today

48

Runs This Month

1,440

Monthly Cost

$11.20
Workflow
Triggers and actions in this automation

Triggers

Schedule every 15 min

Actions

1
Zendesk query
2
Slack escalation
3
PagerDuty alert
Tags
supportslacritical
Dependencies

No dependencies

Schedule
Last Run12 minutes ago
Next RunEvery 15 min
Avg Duration2.4s